These Terms of Sale outline the terms and conditions that apply to your purchase of products from the Winning Looks Eyewear website. By placing an order, you agree to be bound by these Terms of Sale. Please read them carefully before making a purchase. If you do not agree with these terms, you should not proceed with your order.

1. General Terms

Offer and Acceptance: By placing an order, you make an offer to purchase the products selected in accordance with these Terms of Sale. We reserve the right to accept or reject your offer at our discretion. Once your order is accepted, a contract is formed between you and Winning Looks Eyewear.

Eligibility: You must be at least 18 years old or have the consent of a legal guardian to make a purchase on our website. By placing an order, you confirm that you meet this requirement.

2. Product Availability and Pricing

Availability: All products offered on our website are subject to availability. We make every effort to keep our inventory updated, but we cannot guarantee that a product will be in stock at the time of your order. If a product is unavailable, we will notify you as soon as possible and provide options for a substitute or refund.

Pricing: Prices for our products are displayed in Indian Rupees and are subject to change without notice. The price you pay is the price displayed at the time of your order, plus any applicable taxes, shipping, and handling fees.

Errors: We strive to provide accurate pricing and product information, but errors may occur. In the event of a pricing error, we reserve the right to cancel your order and issue a refund. If an error is discovered after your order has been shipped, we will contact you to resolve the issue.

3. Payment Terms

Accepted Payment Methods: We accept various payment methods, including credit cards, debit cards, and other secure payment options. By providing your payment information, you authorize us to charge the total amount of your order to the selected payment method.

Payment Security: We use secure payment processing systems to protect your payment information. However, we are not responsible for any unauthorized access to your payment details due to third-party actions.

Payment Disputes: If you have any issues with your payment or believe that an unauthorized transaction has occurred, please contact us immediately. We will work with you and the payment provider to resolve the issue.

4. Shipping and Delivery

Shipping Options: We offer various shipping methods to meet your needs. Shipping costs and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Risk of Loss: Risk of loss and title for the products pass to you upon delivery to the carrier. We are not responsible for any damage or loss that occurs after the carrier has taken possession of the shipment.

International Shipping: We currently do not provide shipping outside India.

5. Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may return the product in its original condition within 7 days for a refund or exchange. Return shipping costs may apply, and certain items may be non-returnable as specified on our website.

Refund Process: Refunds will be issued to the original payment method used for the purchase. Please allow 7 days for the refund to be processed. Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receipt. We will arrange for a replacement or refund, depending on your preference and product availability.

6. Warranty

Product Warranty: Our products are covered by a limited warranty against manufacturing defects for 12 months from the date of purchase. This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.

Warranty Claims: To make a warranty claim, please contact our customer service team with proof of purchase and a description of the defect. We will assess the claim and provide instructions for returning the product if necessary.

7. Limitation of Liability

To the fullest extent permitted by law, Winning Looks Eyewear shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your purchase or use of our products.